A really bad move from Benihana Kuwait, suing 248am
February 1, 2011 5 Comments
I read the court service papers, and oh boy, it looks bad. Benihana-Kuwait are blaming Mark for the downfall of their revenues, their failure to attract customers, and are demanding monetary restitution of KD 5,000 and a shut down of his successful blog.
The review Mark wrote was a very normal tell of his own personal experience there. Restaurants shouldn’t expect every meal to be perfect, as not every chef is good to tell you the truth.
However, what is truly upsetting with this story is the way Benihana’s manager, a Mr. Mike Servo, commented on the review. I, as a Kuwaiti, would take it as an insult to insinuate that we discriminate against non-Kuwaities. In addition, the way he was commenting on the fairness of our Kuwaiti courts suggested that he was actually saying quite the total opposite.
Mark’s blog is one of the most successful ones in Kuwait, if not the most successful one. People go to his site to get informative information about technology, movies, historical pictures, and food. Having said this, to say that his personal review of Benihana has damaged their business is just foolish and incorrect.
We all have different experiences of the same exact places, so it’s very normal to get various reactions due to different tastes and opersonalities. Therefore, Mark’s opinion was just that: HIS OWN PERSONAL OPINION.
I wish the case to be immediately dismissed by the courts when the court date comes.And till then, I wish that Mark wouldn’t stress a lot about this issue.
People have gotten off in the past, while saying a lot worse. So good luck Mark, hopefully there will be no reason to worry.